Your account

Folder for adding Your account articles

Changing account details
Update your account details like name, email address, profile picture, and password anytime by following these steps: Click the profile icon f...
Tue, 17 Aug, 2021 at 11:25 AM
Can I upgrade my Securiwiser subscription in the future?
As long as the desired plans are available, you can choose to upgrade your account. To do that, you just need to go to our pricing page here: https://www.se...
Tue, 17 Aug, 2021 at 11:27 AM
Adding a payment method
To add a payment method to your account, Click the profile icon from the top right menu bar. Click the billings link in the dropdown menu. Click the ...
Tue, 17 Aug, 2021 at 11:33 AM
Why is Securwiser treating me as a free user?
There are a couple of reasons why the system downgrades users to free. A downgraded user faces more significant limitations and quickly “Upgrade Warnings” m...
Tue, 17 Aug, 2021 at 11:36 AM
Can I change my email address?
Unfortunately, the ability to switch emails at the moment is not a possibility in Securiwiser settings.  That is a request that our team is alread...
Tue, 17 Aug, 2021 at 11:48 AM
Can I add users to my account?
Sadly, Securiwiser doesn’t offer the ability to add users to your account yet. We understand how important it can be to share tools like Securiwiser with ot...
Tue, 17 Aug, 2021 at 11:50 AM
How do I cancel my free subscription?
How do I cancel my free subscription? /Account /How do I cancel my free subscription? November 25, 2020  Íris Costa  Account To...
Tue, 17 Aug, 2021 at 11:55 AM
Will I lose my information if I cancel my account?
Yes, when you downgrade your Securiwiser account, you’ll lose information on security and historical data, it will automatically remove any projects you hav...
Tue, 17 Aug, 2021 at 11:56 AM
How do I change my password in Securiwiser?
You have the option to use your email address and password to sign up for Securiwiser. If you registered and used your email address (not Google account) a...
Tue, 17 Aug, 2021 at 1:03 PM
I canceled my account but you are still attempting to charge me
This happens because our system automatically keeps trying to charge overdue invoices. Please send an e-mail to support@securiwiser.com, informing...
Fri, 16 Jul, 2021 at 6:08 AM